Unified Communications
Break down barriers to inter-office, intra-office, and external communications, and allow your business to connect with each other across multiple platforms.
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Unified Communications
Unified Communications offers many benefits to your business. The essence of Unified Communications is to break down barriers to inter-office, intra-office, and external communications, and allow businesses to connect with each other across multiple platforms.
We offer a solution that can improve the productivity of your business and generate a more efficient work load.
Operating efficiently. Staying close to customers. Carefully managing scarce resources. Focusing on what really matters. These are essential tasks for small and medium businesses.
What they may lack in scale, growing companies make up for with innovation, determination, and by getting the most from their resources. That's what makes them competitive and successful. That's also the reason why making smart use of the latest real-time mobile collaboration capabilities has never been more important.
Mobile collaboration – the ability to communicate and stay productive from anywhere – is reshaping every aspect of business operations today, from sales to customer service to hiring and budgeting. To remain competitive, small and midsize companies need to match their communications to the new realities of the marketplace.
Unified Communications can integrate IP telephony, instant messaging, videoconferencing, contact management, and media sharing. A unified communications system is feature-rich and scalable, and can grow as your business does.
Our Unified Comms Solutions
iPECS UCP
iPECS UCP is Ericsson-LG Enterprise's unified communications platform and is designed to help organisations communicate and collaborate with all of their stakeholders. iPECS Unified Communications helps people across your business be more productive and efficient regardless of their location or chosen device.
Features
Mobile Client (Android/iOS)
Video Conferencing
Presence and Instant Messaging
Outlook Integration
Built-In Voicemail and Auto Attendant
Built-in Automatic Call Distribution
Mobile Extension
Powerful Call Handling Features
Embedded SIP
Embedded Hotel Features
Centralised Control Transport Network (T-NET)
Product Benefits
Simple Unified Communications
iPECS Unified Communications (UC) capability is built-in. Use voice, video, instant messaging, conference calls, visual voicemail, all on one simple and easy to use platform. Designed to be intuitive and provide your team easy to use tools and features. Increase reliability and flexibility with distribution architecture.
Total reliability
Complete resilience through geographic redundancy and inherent modular architecture.
Integrated applications tailored to your needs
Offers a range of enhanced applications from Ericsson-LG and other specialist application providers. Integrates into standard office applications such as Microsoft Outlook or Lync and others.
Leverage the latest standards based technologies
Makes the most of the latest network technologies such as SIP. Optimise call costs using WiFi. Use in-built voice conferencing to save on external conference services.
Scale with your growth
Delivers the flexibility you need as your organisation grows and easily adapts to meet changing needs.
Anytime and anywhere connectivity
Access the power of your iPECS UCP your way regardless of your device or location using smartphone, tablet or PC applications.
Virtualise Your Business Communications
iPECS vUCP as a software base call server is running on VMware or AWS virtual environment. The software is the same as on-premise iPECS UCP and all the system features as well. It delivers an innovative way to manage diverse business applications and collaborate cost-effectively, so you can leverage business communications while keeping all the advantages of iPECS UCP.
Avaya IP Office
Let a powerful Avaya IP Office solution produce better engagement among your employees, and stronger relationships with partners and customers—facilitating faster, smarter decisions and better business.
Flexible Configurations: Choose a deployment model that matches your infrastructure objectives–from a simple appliance to virtualized software in your data center, with options in between.
Complete Collaboration Solution: Enjoy the peace of mind that comes with a complete, integrated solution—collaboration software plus multichannel contact centers, networking, security, and video—from a single source.
Add Microsoft Lync
We can include Microsoft Lync as an incredibly low-cost solution to supplement your phone system with a unified communications add-on. Microsoft Lync provides businesses:
Instant messaging between users
Videoconferencing
Screen sharing
IP telephony
Online meetings
File transfers
Skype integration
